wb303 Privacy Policy

Introduction

wb303 ("we", "us", "our") operates the online casino and sportsbook platform accessible at https://wb303.vip (the "Platform"). We are committed to protecting the privacy and personal data of every individual who visits, registers on, or interacts with the wb303 Platform.

This Privacy Policy ("Policy") describes the personal data wb303 collects from you, the purposes for which we process it, the parties with whom we may share it, the security measures we apply to protect it, how long we retain it, and the rights you have in relation to your data. This Policy applies to all members, prospective members, and visitors to the wb303 Platform, regardless of the device or method of access used.

This Policy should be read alongside the wb303 Terms & Conditions, which govern your use of the Platform. By registering a wb303 account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the data processing activities described herein.

wb303 primarily serves members residing in Indonesia. Where this Policy references applicable law, it includes wb303's international licensing obligations, relevant data protection standards applied in the jurisdiction in which wb303 is licensed, and Indonesian consumer protection principles where consistent with those obligations.

Data We Collect

wb303 collects the following categories of personal data about you, depending on the nature of your interaction with the Platform:

We collect only the data that is necessary for the purposes set out in this Policy. We do not collect sensitive personal data (such as racial or ethnic origin, religious beliefs, political opinions, or health data) except where you voluntarily disclose such information in a support communication, in which case it is used solely to address your query.

How We Collect Your Data

wb303 collects personal data through the following means:

• Direct submission: Data you provide when you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact our support team, or respond to a survey or promotion.
• Automated technical collection: Data collected automatically when you access the Platform, including IP address, device identifiers, browser data, and session activity, via server logs, cookies, and similar tracking technologies (see Section 7).
• Payment processing partners: Transaction confirmation data (amounts, timestamps, payment method reference numbers) returned to wb303 by payment processors following a successful deposit or withdrawal. wb303 does not receive full financial credentials from these partners.
• KYC verification partners: Identity verification status and risk-scoring data returned by third-party KYC service providers after you submit identity documents. The original documents are handled in accordance with that provider's own data processing agreement with wb303.
• Third-party game providers: Session data (rounds played, RTP outcomes, bonus round triggers) returned by game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. This data is used for dispute resolution, responsible gaming monitoring, and regulatory reporting.

Why We Use Your Data

wb303 uses the personal data it collects for the following purposes:

• Account creation and management: To register your wb303 account, verify your identity and age (21+), manage your account settings, and provide you with access to Platform features.
• Processing transactions: To process deposits and withdrawals in IDR via your nominated Indonesian bank account or e-wallet, and to maintain accurate financial records of all transactions on your account.
• KYC and regulatory compliance: To verify your identity in accordance with our international licensing obligations and anti-money-laundering (AML) requirements, and to file reports with regulatory or law enforcement authorities where required by law.
• Customer support: To respond to your queries, investigate complaints, and resolve disputes relating to your account, transactions, or game outcomes.
• Fraud prevention and platform security: To detect and investigate suspicious account activity, duplicate accounts, bonus abuse, money laundering, collusion, and other forms of fraud or prohibited conduct.
• Responsible gaming: To monitor betting patterns that may indicate problem gambling, to apply the deposit limits, loss limits, or self-exclusion restrictions you have set, and to contact you proactively if our monitoring systems flag a concern about your gambling behaviour.
• Platform improvement: To analyse aggregate, anonymised usage data to improve the wb303 Platform, optimise game performance, and develop new features that better serve our Indonesian member base.
• Marketing communications: Where you have opted in, to send you promotional emails, SMS, or WhatsApp messages about wb303 bonuses, new game releases, seasonal promotions (such as Idul Fitri or Indonesian Independence Day offers), and platform updates. You may withdraw consent to marketing communications at any time.
• Legal proceedings: To establish, exercise, or defend legal claims arising in connection with your use of the Platform.

Lawful Basis for Processing

For each category of processing activity, wb303 relies on one or more of the following lawful bases:

Data Sharing

wb303 does not sell, rent, or disclose your personal data to third parties for their own commercial use. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: Licensed payment intermediaries that process your IDR deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). These processors receive only the data needed to execute the transaction.
• KYC and identity verification providers: Third-party identity verification services that process your identity documents on wb303's behalf in connection with our AML and licensing obligations. These providers are bound by strict data processing agreements.
• Game providers: Licensed software studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Pocket Games Soft) receive session identifiers and game-round data to facilitate gameplay and resolve disputes. These providers do not receive your full identity data.
• Regulatory and law enforcement authorities: wb303 will disclose your data to governmental, regulatory, or law enforcement authorities where required to do so by applicable law, a court order, or our licensing obligations. This includes reporting obligations under AML regulations.
• Legal and professional advisors: wb303's lawyers, auditors, and insurers may access your data where necessary in connection with legal proceedings, audits, or insurance claims. All such parties are bound by professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of wb303's assets, your personal data may be transferred to the acquirer as part of that transaction. We will notify you before your data is subject to a materially different privacy policy as a result of such a transfer.

Cookies & Tracking Technologies

wb303 uses cookies and similar tracking technologies to operate the Platform, improve your experience, and support our security and analytics functions. The categories of cookies in use are as follows:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in during a session and security tokens that protect against cross-site request forgery (CSRF). These cookies cannot be disabled without impairing Platform functionality.
• Functional cookies: Store your Platform preferences such as language settings, your last-used game category, and responsible gaming settings you have activated. Disabling these cookies will mean your preferences are not retained between sessions.
• Analytics cookies: Collect anonymised, aggregated data about how visitors use the Platform — pages visited, time spent per page, navigation paths, and error occurrences. This data helps wb303 improve Platform performance. No individual user is identified through analytics data.
• Security and fraud-prevention cookies: Used to detect and prevent suspicious activity, including bot traffic, multiple account registration from the same device, and anomalous login patterns. These cookies are strictly necessary for Platform integrity.

wb303 does not use third-party advertising or retargeting cookies. You are not tracked across other websites for the purpose of delivering targeted advertisements.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your wb303 account. For full details of each cookie in use — including its name, provider, duration, and purpose — please contact wb303 support.

Data Security

wb303 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security controls include:

• 256-bit SSL/TLS encryption on all data transmitted between your browser or app and wb303's servers.
• Encrypted password storage — wb303 never stores your password in plain text. Passwords are hashed using a strong one-way cryptographic algorithm with a unique per-user salt.
• Access controls — access to personal data is restricted on a need-to-know basis. wb303 staff may only access member data where operationally necessary, and all such access is logged and audited.
• Firewalls and intrusion detection — wb303's servers are protected by enterprise-grade firewalls, web application firewalls (WAF), and real-time intrusion detection systems.
• Regular security audits — wb303 conducts periodic security assessments, including penetration testing, to identify and remediate vulnerabilities before they can be exploited.
• Incident response plan — in the event of a confirmed data breach affecting your personal data, wb303 will notify affected members and relevant authorities within the timeframes required by applicable law, and will take immediate steps to contain and remediate the breach.

While wb303 applies industry-leading security practices, no internet transmission or electronic storage system is guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your own wb303 account credentials and for notifying wb303 support immediately if you suspect unauthorised access to your account.

Data Retention

wb303 retains your personal data for the period necessary to fulfil the purpose for which it was collected, subject to the minimum retention periods required by our international gaming licence and applicable law. The following retention schedule applies:

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised, aggregated data may be retained indefinitely for analytics and reporting purposes.

Your Data Rights

As a wb303 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact wb303 support using the channels in Section 15. We will respond to all verified data rights requests within 30 days.

• Right to Access: You may request a copy of the personal data wb303 holds about you, free of charge, in a commonly used electronic format.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it. For account details you can update yourself (e.g., email address), please do so directly via your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and there is no other lawful basis for processing), or where the data has been unlawfully processed. Note that this right is subject to our legal retention obligations — we cannot delete data that we are required by law or our licence to retain.
• Right to Object: You may object to processing based on wb303's legitimate interests (e.g., certain analytics activities). We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Restriction: In certain circumstances (e.g., while a data accuracy dispute is pending), you may request that we restrict the processing of your data to storage only.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Withdraw Consent: Where processing is based on your consent (primarily marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Children & Minors

The wb303 Platform is strictly intended for individuals aged 21 years and above. wb303 does not knowingly collect personal data from persons under the age of 21. If you are under 21 years of age, you must not register for or use the wb303 Platform.

If wb303 discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data of the minor to the extent not required for regulatory reporting purposes, and — where appropriate — refer the matter to the relevant authorities.

If you are a parent or guardian and believe that a minor in your care has registered on wb303 or submitted personal data to the Platform, please contact wb303 support immediately via live chat or at [email protected].

International Data Transfers

wb303 is operated by an internationally licensed entity and may store and process your personal data on servers located outside Indonesia. In particular, our payment processing partners, KYC verification providers, and game technology infrastructure may be located in jurisdictions other than Indonesia.

Where personal data is transferred internationally, wb303 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within the originating jurisdiction. These safeguards may include:

• Standard contractual clauses approved by the relevant data protection authority, incorporated into agreements with data processors.
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
• Binding corporate rules or equivalent intra-group data transfer mechanisms where applicable.

You may request further information about the specific safeguards applied to any international transfer of your data by contacting wb303 support.

Third-Party Links

The wb303 Platform may contain references to third-party services — such as game providers, payment method brands, and sports league partners — for informational purposes. wb303 does not include outbound hyperlinks to third-party websites within the Platform. However, if you independently navigate to a third-party website based on a brand name mentioned on wb303, please be aware that those third-party sites operate under their own privacy policies, and wb303 has no control over and accepts no responsibility for their data practices.

wb303 encourages you to review the privacy policy of any third-party service you use in connection with your wb303 account — particularly your Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga) or e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja) — as their handling of your financial data is governed by their own terms.

Changes to This Privacy Policy

wb303 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, Platform features, legal or regulatory requirements, or business operations. All revisions become effective upon publication on the wb303 Platform, unless a later effective date is expressly stated.

Where a revision is material — meaning it significantly alters the way we collect, use, or share your personal data — wb303 will provide notice by email to your registered address and/or by a prominent notification on the Platform at least seven (7) days before the revised Policy takes effect. The "Effective Date" and "Version" displayed at the top of this page will be updated with each revision.

Your continued use of the wb303 Platform following the effective date of any revised Policy constitutes your acceptance of the revised terms. If you do not agree with any revision, you must stop using the Platform and may request account closure in accordance with the Terms & Conditions.

Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a complaint about the way wb303 has handled your personal data, please contact our support team using the following channels:

• Live Chat: Available directly on the wb303 Platform, 07:00–24:00 WIB (UTC+7), every day of the year. This is the fastest channel for data rights requests and privacy queries.
• Email: [email protected] — please include your registered username, a clear description of your query or complaint, and any relevant reference numbers. Responses are typically provided within 24–48 hours.
• WhatsApp: +62 811 0303 303 — available during support hours for urgent account and privacy matters.

wb303 aims to resolve all privacy-related queries and complaints within 14 business days of receipt. If your complaint relates to a data breach or a time-sensitive data rights matter, please mark your communication as "URGENT — PRIVACY" and we will prioritise it accordingly.

If you are not satisfied with wb303's response to your complaint after allowing a reasonable period for resolution, you may escalate the matter to the relevant supervisory authority in the jurisdiction in which wb303 holds its gaming licence. Details of the relevant authority are available upon request from wb303 support.